Due to the nature of the products we sell (consumables), we maintain a strict No-Return Policy.

Once an order has been shipped, we cannot accept any items back for a refund or store credit. We take great care in packaging and shipping our products, and all sales are considered final.

Exchanges & Exceptions

 

We understand that unique situations may arise. While we do not process returns, we may consider an exchange for an equivalent product if an item arrives damaged, defective, or if there was an error in your order (e.g., you received the wrong item).

To initiate a potential exchange, please contact us here with your order number and details of the issue. Our team will review your situation and determine if an exception can be made.